More information about local pickup.

Where are you located?

Our Address is
1023 S. Miami Blvd
Durham, NC 27703

What are your hours for local pickup?
 

M-Th- 9 a.m. to 4 p.m.
F - 9 a.m. to 3 p.m.
Holiday Hours to be announced at LEAST 1 week in advance.

We will be closed Thursday, Nov. 23rd for Thanksgiving. 

Can I place an order on site?

Not yet.   All orders must be placed online using the "Local Pickup" Option. 

Can I have a tour or meet with someone when I pick up my order? 

Unfortunately, in order to maintain an efficient workflow on our fulfillment floor, we will not be able to provide tours or meetings when you pick up your order. 

Can I see samples of various colors and fabrics? 

Not yet.  We will be making a retail space/reception area in the near future.  

Why is local shipping popping up for me when I live outside of the area?

We are located in Durham, NC and this is the only location to pick-up orders. Local pickup should only be an option if you live in NC, TN, VA, GA, and SC.   

I'll be visiting the area or I want a friend/relative to pick up my order, how can I get a local pickup option for my order?

If local pickup isn't triggering for you, and you'd like to use our local pickup option, simply set your shipping address to:
<Customer Name>
1023 S. Miami Blvd
Durham, NC 27703

From there, refresh your shipping options, and local pickup should be an option.

How long will you hold my package? 

We will hold packages for 3 weeks prior to reaching out to you. 

Please note:  All orders that use "Local Pickup" during checkout will be handled as local pickup.  Please do not leave notes asking us to combine it with a previous shipped order, we will not combine orders for any reason.   We will not be reaching out to customers who select local pickup until the 3-week mark as mentioned above.  




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