Order changes and cancellations

Once you place an order with us, we move FAST to get it filled and out the door to you. With that being said, in an effort to maintain a streamlined and efficient order fulfillment process, we do not allow ANY changes or additions to orders once they are placed on the site. In addition, we cannot combine multiple orders into one and refund shipping. The ONLY exception to this policy is a change of shipping address. 

We understand that things happen and in the event that you need to make a change or addition, we are happy to work with you to cancel your order so that you may place a new, corrected order through the site. 

Provided your order has not been cut, we can cancel any order free of charge. Please note that if your order has been cut, we can still cancel, but any cut items will be subject to our standard 15% restocking fee.

OutdoorINK and Cancellations:  

Print on Demand items (Fabric, webbing, kits, etc) cannot be refunded once printing has begun on the order. 

Ready to ship yardage will be subject to our standard 15% restocking fee. 

Please review and double-check your order BEFORE placing to ensure accuracy and that you have included everything you need. If you need to cancel or change an address on your order, please contact us via CHAT or the CONTACT US page ASAP after order placement.   

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