International shipping via USPS - COVID-19 Update

At this time, we highly recommend international orders be shipped via FedEx

We are noticing USPS delays in excess of 45-60 days, in some cases, due to COVID-19 related changes in shipping.  The USPS is maintaining a list of countries with known service disruptions.  The USPS has also started to heavily rely on sea transport to several other countries. 

Canadian customers, please note: We're seeing shipping delays between 30 and 45 days for Canadian orders using USPS. 

For all USPS international orders, please keep the following in mind: 

  • Departures from Miami, FL, or Jamacia, NY are the shipments leaving the US.  The next scan will be customs clearance or acceptance by local postal systems. It can take 30+ days for the package to arrive at customs once leaving the US. 
  • Please note: This timeline DOES NOT include any delays at customs. Please check with your local postal system for updates on customs delays.
  • The USPS is unable to offer any support on international shipments at this time. 
  • Unfortunately, Ripstop by the Roll is not able to offer additional assistance on international shipments at this time. 
  • Insurance requires a minimum of 60 days from the last scan until we're able to replace a missing/delayed international order. 
  • We cannot replace orders without shipping insurance, per company policy. 

Unfortunately, the tracking below is typical for the USPS during the COVID-19 Pandemic, and we'll continue to update this article as tracking continues. 

  • This order was shipped on 5/26. 
  • On 5/30 it arrived at the US port for export and sat until the ship was loaded, and departed on 6/14. 
  • According to current USPS timelines, sea transports are expected to arrive 30 days after departure, with an additional 7-12 for local delivery. 
  • Please note: This timeline DOES NOT include any delays at customs. Please check with your local postal system for updates on customs delays.
  • All told, this order is expected to arrive on July 26th, 62 days after it was shipped, at the earliest.
  • ** Update as of 8/12/2020, the order has still not cleared local customs. 

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