FAQ

Customer Service

• Do you have a phone number?
• Product Warranty

Big Laser

• What are the reinforcement patches for in the Precut tarp kit?

OutdoorINK

• How well does ink penetrate through the printed fabrics?
• Do you have a gallery for OutdoorINK prints and products?
• OutdoorINK Fabric Specifications and Details
• OutdoorINK Printing DPI
• What are the "Tarp" versions of patterns in the Design Library?

Ordering

• What's the longest continuous cut of fabric I can get?
• How are Materials Sold?
• Backorders
• Remnants
• Full Roll Order Change or Cancellation
• Choosing USPS or FedEx for International Shipments

See all 21 articles

Shipping

• New Shipping Rates - 2/2018
• Adding to order replacements.
• Do you ship to my country, and how much does it cost?
• International Customs and Duties Fees
• Local Pickup Information and Policies
• FedEx Service Maps - Delivery Estimates

See all 10 articles

Materials FAQ

• Hammock Fabric Comparison Chart
• Ounces per Square Yard / Grams per Square Meter conversion.
• How UV resistant are the OutdoorINK Printed Fabrics?
• Can you explain the product ID codes for Dyneema Composite Fabrics?
• What To Do If There's a Problem with Your Order
• Certificates of Conformance

See all 28 articles

Wholesale

• Dyneema Composite Fabrics : Bulk orders and Full Rolls
• How do I sign up for a wholesale account?