FAQ

Customer Service

• Do you have a phone number?

Big Laser

• What are the reinforcement patches for in the Precut tarp kit?

OutdoorINK

• How well does ink penetrate through each fabric?
• What are the "Tarp" versions of patterns in the Design Library?
• What fabrics can you print on?

Ordering

• What's the longest continuous cut of fabric I can get?
• Free Shipping Coupons
• Yards vs Meters
• Can I split payment methods?
• Choosing How to Send Fabric
• Continuous Cut Policy

See all 13 articles

Shipping

• New Shipping rates - 2/2018
• Do you ship to my country, and how much does it cost?
• International customs and duties fees.
• More information about local pickup.
• FedEx Service Maps - Delivery Estimates
• What to do if tracking says my order is delivered, but I can't find it

See all 9 articles

Materials FAQ

• Hammock Fabric Comparison chart
• How much do the tarp kits weigh when built?
• What are your double squeeze stoppers for?
• New to DIY, and have questions about synthetic quilts?
• Which Seam Sealer should I use?
• Coated Fabric Comparison Chart

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Wholesale

• How do I sign up for a wholesale account?